Live Telephone Answering A number of studies carried out in both Europe and the USA have shown that business people really dislike leaving messages on automated answering services. Many of them will simply hang up and then call the next person down on the search results. Not only do you end up losing a potential new client but you also help one of your competitors to grow their business. It ends up being a bit of a double whammy! Having a live receptionist take your calls is a far better alternative.
Australian Receptionists Our live professional receptionists are all Australian based. They work remotely via the cloud which ends up saving you a huge amount of money. Your business could be located in down town Sydney however the receptionist answering your call could be sitting in a hone office in Geelong or on the Gold Coast. By making use of cloud based technology we are able to keep our costs down while still delivering a first class level of service to you our customer.
Easy Set Up Setting your new call answering service up is really quite easy. Our system has been custom written to provide some really powerful technology however is extremely intuitive to use. When we set up your account we will allocate a local telephone number to you. You can either use this number as your business number or you can divert your existing number to this number. You then need to provide us with a greeting that you want used when answering your calls and let us know how you want us to get your messages to you. Your options with message delivery are either email, or SMS. It really is very easy!
Affordable Rates You can use us as much or as little as you want. Some of our customers use us for all incoming calls, some only go for overflow. Other customers use us during major marketing campaigns or when key staff are away. Whatever way you want to use us we will have an affordable package to suit. Our packages start from $20 per month with a small cost per call (excl gst). Most of our customers end up paying between $50 and $60 per month which is a small amount to pay for peace of mind.
Free Trial We are so confident in our system and the ability of our professional receptionists that we are happy to give you a 7 day free trial at absolutely no cost or obligation to you. We do this to give you the time to fine tune your telephone answering service and to ensure that we deliver a great service to you our customer.
Phone Numbers & More When you sign up with VirtualOffice.Sydney we automatically allocate you a local Sydney number however we also have a great stock of phone numbers available from all major cities within Australia so if you need a Melbourne, Brisbane, Adelaide, Perth or Hobart number we can allocate one to your account within minutes. We also have a great range of 1300 numbers available, so if you want to take your venture national we can do so at a very reasonable cost.